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Globacom chalks 10 yrs, pledges excellent service delivery

Globacom has reaffirmed its commitment to excellent service delivery to its subscribers across West Africa, as it chalks 10 years.

In a message issued from the company’s Headquarters in Lagos to mark the occasion of its 10th anniversary, the African telecommunications giant expressed gratitude to the governments of, and its subscribers in Ghana, Benin and Nigeria for their respective support for the network over the past ten years.

Globacom became 10 years old last week, having commenced business in Nigeria on August, 29, 2003.

A Press Statement signed by the company’s Group Chief Operating Officer, Mohamed Jameel said it had been an eventful and fulfilling first decade of operations.

Jameel said since 2003, Globacom had remained committed to providing its customers with world-class information and communication technology (ICT) services through regular deployment of latest technologies.

This, he noted, was in line with the corporate promise at launch that Globacom would build a robust ICT network infrastructure that would consistently deliver value to its esteemed customers.

In Nigeria, Globacom has experienced huge patronage since it started business. Within its first year of operation, Glo Mobile became the fastest growing GSM operator in Africa, achieving a record 1 million subscribers in Nigeria within just nine months. Today, Glo is the second largest operator with over 25 million subscribers in Nigeria.

In pursuit of its pan-African vision, the company has also extended operations to Benin Republic and Ghana, where as the sixth operator, the company was voted the fastest growing Telco at the Ghana Telecom Awards last May, having gained some 1.68 million subscribers, representing 6.24% market share in its first year of operations in Ghana.

Glo also has footprint in other countries across Africa and its massive investments in technology, value added services and unique marketing initiatives, has made it the first choice network for millions of subscribers.

The company has also impacted significantly on international telecom operations with Glo Gateway, the International Wholesale Voice and Data Exchange and Trading Business Unit.

Glo Gateway is a leading provider of telephone hub services for the rest of the world. It is the first operator in Africa to launch gateway switches outside the continent to carry international voice and data traffic. The first privately owned submarine cable, Glo 1, has also addressed the bandwidth requirements of the West African sub-region.

Glo Broad Access, its fixed line arm, is gradually restoring the hopes for reliable fixed line telephony in Nigeria, with roll out of services in Lagos, Abuja and Benin. This will soon be extended to several more cities in Nigeria.

Jameel said: “As we move into our second decade of operations, I assure our subscribers that we shall continue to utilize our bouquet of licences to offer value-added offerings.”

He added that Globacom would remain a catalyst for socio-economic development not only in the three markets in which it currently operates but also in the rest of Africa.

“As we celebrate our achievements in these past ten years, I wish to acknowledge that Globacom’s huge success is a result of the conducive environment created by the respective governments and the acceptance of the network by the vast majority of the people in the sub-region. On behalf of our visionary Chairman, Dr Mike Adenuga Jr. (GCON) and the entire Management and Staff of Globacom, I wish to thank all Nigerians, Ghanaians and Beninois for the unprecedented love and support they have consistently shown to the company,” Jameel Stated.

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