By: Fred Yaw
Sarpong
The
Bank of Ghana (BoG), the regulator of the banking industry will on Friday,
December 23, 2016, launch a Contact Centre as part of efforts to improve
communication for the public to better understand its work.
With
the aim to promote accountability, officers of the Contact Centre will be
available to deal with requests, queries and complaints.
“The
public understanding of the work that we do at the bank will ultimately help
build policy credibility,” says Bernard Otabil, Director of Communications.
According
to him, the Contact Centre will be in full operation 24-hours on weekdays,
except public holidays.
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