Skip to main content

Vodafone hit by massive cable theft at Madina, suspects organized crime

Vodafone Ghana has been hit by a massive copper cable theft in the Madina resulting in a loss of voice and internet services to consumers, businesses and the wider community throughout the Madina-Adenta area.

A statement of the company said about one kilometer (1km) of cable that lay between Adenta trotro station and SSNIT flats junction has been stolen and replacement and repairs would cost at least GHC200,000.

It said network outage will also take approximately three weeks to repair, so service to some 450 customers would not be available throughout that period.

“Since August 2012, over 15,500 Fixed Broadband customers have been left without internet service as a result of 186 cable theft incidents all over the country,” the statement said, adding that Vodafone experienced the highest number of cable thefts in a single month in December when it reported 47 cable thefts in areas such as Korle Bu, Madina, Accra High Street, Cantonments, Kasoa, East Legon and Tema.

It said those thefts left thousands of customers and businesses including government agencies, banks and schools without voice or internet service for days and sometimes weeks.

The telco said 25% of fixed broadband faults reported were as a result of cable theft, adding that last year alone Vodafone Ghana lost GHC5m replacing stolen cables in order to restore service to the thousands of customers affected.

It noted that the situation is not only affecting Vodafone but its customers too in the form of loss of revenue due to non-availability of voice and internet service.

“Vodafone Ghana is therefore working with a range of stakeholders including the security agencies, to initiate a campaign to stamp out cable theft,” the statement said.

The statement quoted Vodafone Ghana Head of External Affairs Nana Yaa Ofori Atta as saying ‘we have intensified our campaign to catch those responsible for cable theft, who cause disruption not just to our customers, but to the local community. We are working with the Police at the highest level to make sure that we have the right resources to fight this.” 

 Ms Ofori-Atta said Vodafone suspects organised crime and they would leave no stone unturned to bring the culprits to justice.’

She also urged the public to assist the company to curb the crime, saying that the most important people in the battle were members of the various communities.

“A lot of these incidents occur in broad daylight or at very odd hours in the night and we need anyone who sees anything they feel is suspicious to call the Police on 18555 or call 155 on their Vodafone line to speak to a member of our security department 24/7,” she urged.

She said Vodafone has had great co-operation from members of the public in the past and they need more of that to win the anti-cable theft fight, adding that there could be rewards for such assistance.

“In the last quarter of 2012, four members of the public were rewarded for providing information which led to the arrest and prosecution of cable thieves in the Tema and Mile 7 area,” she said.

Vodafone is the second largest telco in Ghana subscriber, and the leading fixed voice and broadband service provider in the country.Joy Business

Comments

Popular posts from this blog

PFM Act to guide local government authority borrowing

By: Fred Yaw Sarpong
The bill, Public Financial Management (PFM) Act 921 which has been passed into law by Parliament is to guide public institutions especially the local government authority borrowing. The law was pass on 3rdAugust, 2016
According to the law, local government authority, a public corporation or state-owned enterprise is liable for the debt and other obligations without recourse to Government, unless otherwise explicitly guaranteed by Government in accordance with this Act.
Madam Eva Esselba Mends, the Chief Economic Officer and Group Head of PFM at the Ministry of Finance told the Daily Express that the law involves a lot but it also give instruction to how state institutions can borrow especially with the  local government authority.
She mentioned that there is no specific law in place that gives direction as to what local authority can do when it comes to borrowing by the authority. Other public corporations sometimes borrow with huge amount for their operation but loca…

Vodafone fined a record £4.6 million for IT blunder

A top-up error left pay-as-you-go customers out of pocket and complaints were mishandled
Vodafone has been fined a record £4.6 million by the telecoms watchdog forleaving thousands of customers out of pocket in a disastrous IT blunder.
Ofcom found that the operator mishandled complaints and failed to pay into the accounts of more than 10,000 pay-as-you-go customers when they topped up their credit.
The top-up error, which cost customers £150,000 over 17 months in 2014 and 2015, stemmed from the moving of 28.5 million accounts to a new billing system.Errors in billing data and price plans caused so much protest that it made Vodafone the most complained-about mobile network in Britain.The technical issues were resolved by April 2015 and all accounts are now on the new system, Vodafone said.
Lindsey Fussell, Ofcom’s consumer group director, said:“Vodafone’s failings were serious and unacceptable, and these fines send a clear warning to all telecoms companies.”
The company says that it has ref…

Enterprise Life inaugurates social centre for Kumasi SOS village

By: Fred Yaw Sarpong
Enterprise Life and Sanlam South Africa together with SOS Children’s Villages Ghana have jointly inaugurated a newly constructed social centre at the SOS Children’s Village, Kumasi in the Ashanti region.
The project, valued at GHc485,000.00 forms part of Enterprise Life and Sanlam-South Africa’s corporate social responsibility (CSR) to promote quality education and health for vulnerable children in Ghana.
The newly established social centre provides a suitable multi-purpose facility with a spacious auditorium among others to host different social activities related to child growth and development and will cater for both SOS children and students of the Hermann Gmeiner School.
The centre also offers the beneficiaries the opportunity to freely socialize and participate actively in educational oriented activities such as school concerts, art exhibitions and workshops.
The Executive Director of Enterprise Life, Mrs. Jacqueline Benyi expressed satisfaction that her outf…