Skip to main content

Access Bank to offer Lifetime Free COT to customers

Access Bank Ghana will this year reward over 100 customers of the bank with a Lifetime free Commission of Turnover (COT) and other bank charges. This is part of the bank’s initiative to recognise its customers who update their account information.

Apart from this, the first 10,000 customers will receive instant branded gift items from the bank. Also customers who update their records with the bank would continue to enjoy easy access to some range of products and services, which include Electronic statements, Internet banking, Mobile banking and other exciting bouquet of electronic products.

Customers with updated records will also receive regular updates on key financial and marketing information.

The Group Head of Retail Banking at Access Bank Ghana, Stephen Abban announced this to the media in Accra last week during the launch of the bank’s first major customer campaign of the year, dubbed “Knowing You Better”.

The campaign which is expected to run from now till the end of May, 2013, is targeted at all individuals, small businesses and corporate customers to update their records with the bank.

According to him the bank is set to re-define the future of Retail banking business in Ghana with a number of exciting, innovative and breathtaking customer engagements and promotions this year. With this all customers of the bank are suppose to fill a form at any of the bank branches across the country.  Also customers can access the forms via the corporate website of the Bank

Business Week learnt that the exercise is a directive from the Bank of Ghana, the regulator of the banking industry in Ghana, asking all financial institutions, especially the universal banks to regularly update their customer list.

“Access Bank has identified customer information as the single most important factor in creating a trusting relationship with customers. As a result, the bank is embarking on a campaign to get all of its customers to update their account records with accurate information on their bio-data and other personal information,” said Abban.

The bank anticipates that some of customers may have changed their names as a result of marriage. Others may have changed their email or phone numbers and even relocated their office or place of residence. ‘This campaign is therefore part of the bank’s continuous efforts of keeping an updated database of customers to serve them better. By doing this, we shall also be KYC compliant as required as required by the regulator,” he added.

He expressed appreciation to customers for their continued confidence in the bank and assured them of a lot more exciting banking relationship in the months ahead. .

Access Bank (Ghana) is one of the largest retail banks in Ghana with over 39 branch locations and 43 ATMs. The bank is currently leveraging on its geographical network to showcase its expertise in technology driven banking solutions and customer relationship management.


Popular posts from this blog

Deputy AG sues Facebooker over 'malicious' Ameri deal

The Deputy Attorney-General and Member of Parliament for Bolgatanga East, Mr Dominic Ayine has filed a defamation suit at an Accra High Court against a Facebook commentator, Evron Hughes.
In Mr Ayine’s statement of claim, sighted by Graphic Online, he accused Mr Hughes of defaming him in a post he authored and published on Facebook on December 21, 2015, titled “RE: AMERI TRANSACTION”.
According to the Deputy A-G, the “false and malicious” post has provoked “public disaffection” against him and exposed him to public ridicule and contempt.
Describing Mr Hughes as a “self-styled social media blogger and a social commentator”, Mr Ayine said the Facebook post had brought his hard-won reputation “as a respected politician, teacher and lawyer” into “hatred, ridicule, odium, discredit, contempt, opprobrium and reproach”.
The Deputy A-G said the “defamatory words” were authored with the sole intent to reduce him in the estimation of all right thinking Ghanaians, adding that he had received numerou…

PIAC told to go to court to enforce recommendations

By: Fred Yaw Sarpong

The Public Interest and Accountability Committee (PIAC), the mandated body to monitor the use of Ghana’s oil revenues has been asked to go to court to seek strict compliance of the laws covering accountability of oil funds in the country.

According to Dr. Steve Manteaw, the Campaign Coordinator for ISODEC and a member of the PIAC , it’s time for PIAC as a body to consider going to court to compel institutions responsible for managing Ghana’s oil revenue to answers some questions concerning the expenditure of oil funds.

He pointed out that there are several recommendations made by the PIAC in its past reports on management of petroleum revenues, and a lot of these recommendations has received no positive response from the institutions concerned.

He disclosed this to the Daily Express at a three-day workshop on Interrogating the 2016 Semi Annual PIAC Report at Koforidua in the Eastern Region.

The workshop was organized by the Institute of Financ…

BoG shuts down two financial institutions

The Bank of Ghana has closed down two financial institutions in the country. This was after the central bank investigation revealed that the two companies were operating without approval.

The two companies were Agro Development Fund Services Limited (ADFSL) and Hebron Financial Investment Limited (HFIL).

The Daily Express gathered that the ADFSL was asked to stop operating after the central bank realized the institution had not been licensed to take deposit from the public.

A statement from BoG said the ADFSL continued to operate despite the orders from the Bank of Ghana. It however closed down ADFSL’s operation until further notice.

The Bank of Ghana said that the ADFSL is located at Asufufu, opposite the Sunyani Traditional Council in the Brong Ahafo region.

“The decision to close down ADFSL is in furtherance of section 20(2) (g) of the Banks and Specialized Deposit-Taking Institutions Act, 2016 (Act 930). Bank of Ghana has investigated ADFSL thoroughly and has concluded that its a…