Skip to main content

PCSRC to flush-out operators without license

By Fred Sarpong
The Postal and Courier Services Regulatory Commission (PCSRC), the regulator for the postal and courier sector in Ghana is taken steps to flush-out all companies operating postal and courier services in the country without licenses.
Even though the commission has registered a quite number of operators, it believes that there are a number of them still operating without licenses in the country.
The Executive Secretary of the Commission, Isaac Annan Riverson disclosed this to Business Week in a exclusive interview in Accra.
‘We currently have 60 registered operators in the country, made up both domestic and international companies and will be increase this year,’ said Riverson, in addition he indicated that despite some operators are willing to corporate and register with the commission, there are others who do not see the reason why they must register with the commission, especially those operating at transport yards.
According to Riverson they have been operating in the country for a long time without regulatory and the see no need to register their operations.
‘But this is a commission that has come to stay and we must explain to these sector of operators the reason why they must register with the commission and been regulated as well. It is important for people to deal with registered operators, especially the large firms,’ Riverson noted.
The PCSRC Executive Secretary does not believe registration fee is the problem why a lot of the operators do not want to register with the commission. Business Week was told that the license fee ranges among the operators. For instance, under Domestic category, Small operators pay GH₵900 annually, Medium operator GH₵1,500 while Large operators pay GH₵2,250 per annum.
On other hand, international operator’s fees differ. Small operators under this category pay annual fee of GH₵1,500, Medium operator’s fee of GH₵6,000 and Large operators pays GH₵12,000.
‘We are also going to take a critical look at food delivery system operators in the country. These operators fall under our jurisdiction and we must regulate their activities, especially those deliver food to companies,’ said Riverson.
In order for their activities to be seen all over the country, the commission will expand its operations to other regional capitals across the country. The areas they will be looking at initially are Kumasi in the Ashanti region, Takoradi in the Western region and Tamale in the Northern region. But currently they already have liaison officers in those areas.
Riverson told Business Week that the interest of consumer is paramount to them. ‘As a commission we are there to protect and fight consumers, but most Ghanaians do not know even our operation and how can they report to us?
The commission is facing with a lot of challenges. They include staff strength of seven, instead of 22 and no logistics to inspect the operators. The commission has only two cars, made up of small salon car and a pick-up. It is currently occupying Ghana National Petroleum Corporation (GNPC) building and the commission has up till April ending to vacate the building.
The Postal and Courier Services Regulatory Commission (PCSRC) is the regulator for the postal and courier sector in Ghana. The Commission is a statutory body created by an Act of Parliament, Postal and Courier Services Regulatory Commission Act 2003, (Act 649).
The commission activities are to grant licenses for the operation of postal and courier services and ensuring compliance with license conditions; ensuring fair pricing of basic postal services including letter boxes; resolving complaints and disputes between consumers and operators; offering advice, information and help on postal services in general to consumers; protecting the universal (basic) postal services by ensuring its provision throughout Ghana as far as practicable; and setting and monitoring the quality of standards of postal and courier services.


Popular posts from this blog

PFM Act to guide local government authority borrowing

By: Fred Yaw Sarpong
The bill, Public Financial Management (PFM) Act 921 which has been passed into law by Parliament is to guide public institutions especially the local government authority borrowing. The law was pass on 3rdAugust, 2016
According to the law, local government authority, a public corporation or state-owned enterprise is liable for the debt and other obligations without recourse to Government, unless otherwise explicitly guaranteed by Government in accordance with this Act.
Madam Eva Esselba Mends, the Chief Economic Officer and Group Head of PFM at the Ministry of Finance told the Daily Express that the law involves a lot but it also give instruction to how state institutions can borrow especially with the  local government authority.
She mentioned that there is no specific law in place that gives direction as to what local authority can do when it comes to borrowing by the authority. Other public corporations sometimes borrow with huge amount for their operation but loca…

Vodafone fined a record £4.6 million for IT blunder

A top-up error left pay-as-you-go customers out of pocket and complaints were mishandled
Vodafone has been fined a record £4.6 million by the telecoms watchdog forleaving thousands of customers out of pocket in a disastrous IT blunder.
Ofcom found that the operator mishandled complaints and failed to pay into the accounts of more than 10,000 pay-as-you-go customers when they topped up their credit.
The top-up error, which cost customers £150,000 over 17 months in 2014 and 2015, stemmed from the moving of 28.5 million accounts to a new billing system.Errors in billing data and price plans caused so much protest that it made Vodafone the most complained-about mobile network in Britain.The technical issues were resolved by April 2015 and all accounts are now on the new system, Vodafone said.
Lindsey Fussell, Ofcom’s consumer group director, said:“Vodafone’s failings were serious and unacceptable, and these fines send a clear warning to all telecoms companies.”
The company says that it has ref…

Enterprise Life inaugurates social centre for Kumasi SOS village

By: Fred Yaw Sarpong
Enterprise Life and Sanlam South Africa together with SOS Children’s Villages Ghana have jointly inaugurated a newly constructed social centre at the SOS Children’s Village, Kumasi in the Ashanti region.
The project, valued at GHc485,000.00 forms part of Enterprise Life and Sanlam-South Africa’s corporate social responsibility (CSR) to promote quality education and health for vulnerable children in Ghana.
The newly established social centre provides a suitable multi-purpose facility with a spacious auditorium among others to host different social activities related to child growth and development and will cater for both SOS children and students of the Hermann Gmeiner School.
The centre also offers the beneficiaries the opportunity to freely socialize and participate actively in educational oriented activities such as school concerts, art exhibitions and workshops.
The Executive Director of Enterprise Life, Mrs. Jacqueline Benyi expressed satisfaction that her outf…