By Fred Sarpong
The Postal and Courier Services Regulatory Commission (PCSRC), the regulator for the postal and courier sector in Ghana is taken steps to flush-out all companies operating postal and courier services in the country without licenses.
Even though the commission has registered a quite number of operators, it believes that there are a number of them still operating without licenses in the country.
The Executive Secretary of the Commission, Isaac Annan Riverson disclosed this to Business Week in a exclusive interview in Accra.
‘We currently have 60 registered operators in the country, made up both domestic and international companies and will be increase this year,’ said Riverson, in addition he indicated that despite some operators are willing to corporate and register with the commission, there are others who do not see the reason why they must register with the commission, especially those operating at transport yards.
According to Riverson they have been operating in the country for a long time without regulatory and the see no need to register their operations.
‘But this is a commission that has come to stay and we must explain to these sector of operators the reason why they must register with the commission and been regulated as well. It is important for people to deal with registered operators, especially the large firms,’ Riverson noted.
The PCSRC Executive Secretary does not believe registration fee is the problem why a lot of the operators do not want to register with the commission. Business Week was told that the license fee ranges among the operators. For instance, under Domestic category, Small operators pay GH₵900 annually, Medium operator GH₵1,500 while Large operators pay GH₵2,250 per annum.
On other hand, international operator’s fees differ. Small operators under this category pay annual fee of GH₵1,500, Medium operator’s fee of GH₵6,000 and Large operators pays GH₵12,000.
‘We are also going to take a critical look at food delivery system operators in the country. These operators fall under our jurisdiction and we must regulate their activities, especially those deliver food to companies,’ said Riverson.
In order for their activities to be seen all over the country, the commission will expand its operations to other regional capitals across the country. The areas they will be looking at initially are Kumasi in the Ashanti region, Takoradi in the Western region and Tamale in the Northern region. But currently they already have liaison officers in those areas.
Riverson told Business Week that the interest of consumer is paramount to them. ‘As a commission we are there to protect and fight consumers, but most Ghanaians do not know even our operation and how can they report to us?
The commission is facing with a lot of challenges. They include staff strength of seven, instead of 22 and no logistics to inspect the operators. The commission has only two cars, made up of small salon car and a pick-up. It is currently occupying Ghana National Petroleum Corporation (GNPC) building and the commission has up till April ending to vacate the building.The Postal and Courier Services Regulatory Commission (PCSRC) is the regulator for the postal and courier sector in Ghana. The Commission is a statutory body created by an Act of Parliament, Postal and Courier Services Regulatory Commission Act 2003, (Act 649).
The commission activities are to grant licenses for the operation of postal and courier services and ensuring compliance with license conditions; ensuring fair pricing of basic postal services including letter boxes; resolving complaints and disputes between consumers and operators; offering advice, information and help on postal services in general to consumers; protecting the universal (basic) postal services by ensuring its provision throughout Ghana as far as practicable; and setting and monitoring the quality of standards of postal and courier services.