Standard Chartered Bank has
officially opened the first-ever ‘next generation’ digital branch in the
country in an effort to give customers more interactivity and efficiency in
their daily transactions.
With no physical cash
management and tellers, the branch presents a new reality in banking; that all
transactions can be done on digital platforms 24/7.
Known as ‘Breeze@East Legon’ (BEL), it will afford customers the
hands-on ability to track transactions, ensure quick and easy access to their
accounts as well as transfer funds to other bank accounts across the country.
The
move follows a recently launched mobile banking application by the Bank called,
‘Breeze’, which is already
transforming the digital space in the country’s financial services industry.
BEL will employ innovative
technology to provide a superior banking experience and also offer a number of
user-friendly features to help customers perform their transactions quickly and
conveniently.
The branch is fitted with
self-service internet booths to help customers perform their transactions as
well as sign-up for internet banking and try out the Breeze mobile “app”.
Meanwhile, the Bank has
opened a “Pop-Up” Booth at the new Marina Mall in the heart of Ghana’s capital
Accra to complement its digitisation efforts.
The Booth provides an easy
and convenient way for the bank to engage customers at vantage
locations. Some of the features include a game console, where customers
can play games using motion sensor technology; an internet banking kiosk to
perform every task and a Breeze bar.
Standard Chartered has been
in Ghana since 1896 and through its consumer banking business offers solutions
including Employee Banking, SME Banking, General Retail Banking and Premium
Banking Services.
It is an award winning Bank
in product innovation and has pioneered the introduction of products and
solutions including ATM’s, visa cards and unsecured personal loans in Ghana.
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