Standard Chartered Bank has officially opened the first-ever ‘next generation’ digital branch in the country in an effort to give customers more interactivity and efficiency in their daily transactions.
With no physical cash management and tellers, the branch presents a new reality in banking; that all transactions can be done on digital platforms24/7.
Known as ‘Breeze@East Legon’ (BEL), it will afford customers the hands-on ability to track transactions, ensure quick and easy access to their accounts as well as transfer funds to other bank accounts across the country.
The move follows a recently launched mobile banking application by the Bank called, ‘Breeze’, which is already transforming the digital space in the country’s financial services industry.
BEL will employ innovative technology to provide a superior banking experience and also offer a number of user-friendly features to help customers perform their transactions quickly and conveniently.
The branch is fitted with self-service internet booths to help customers perform their transactions as well as sign-up for internet banking and try out the Breeze mobile “app”.
Meanwhile, the Bank has opened a “Pop-Up” Booth at the new Marina Mall in the heart of Ghana’s capital Accra to complement its digitisation efforts.
The Booth provides an easy and convenient way for the bank to engage customers at vantage locations. Some of the features include a game console, where customers can play games using motion sensor technology; an internet banking kiosk to perform every task and a Breeze bar.
Standard Chartered has been in Ghana since 1896 and through its consumer banking business offers solutions including Employee Banking, SME Banking, General Retail Banking and Premium Banking Services.
It is an award winning Bank in product innovation and has pioneered the introduction of products and solutions including ATM’s, visa cards and unsecured personal loans in Ghana.