Skip to main content

NCR welcomes 4G LTE player Surfline



Network of Communication Reporters (NCR) has welcomed the new entrant into the local telecoms market, Surline Communications Limited, operators of the first 4G LTE network in the country.
In a statement jointly signed by NCR President Charles BenoniOkine and Head of PR, Samuel Dowuona, the group congratulated Surfline for its courage in launching a 4G LTE network in Ghana at a time when 4G enabled devices are largely lacking, and existing operators’ revenues are allegedly dwindling due to competition.
“But it is also refreshing to note that Surfline comes at a time when there is need for some fresh inject of quality of experience as subscribers of the services of the existing networks generally complain of poor quality of service and lower than expected customer experience,” the statement said.
The group noted that the superiority of the 4G LTE technology, which promises far better customer experience than its predecessor, givesSurfline an edge over competition, and for that matter it would be expected to meet the expectationsof Ghanaians for better service.
NCR believes in a global village where Ghanaian students, business people and citizens in general are competing for the same opportunities with their counterpart overseas, the best of data technology is key to how effectively Ghanaians could access existing opportunities.
“We acknowledge that the existing telcos and ISPs have been very capable partners of business, students and people of all walks of life in their quest to access opportunities, and content of all forms for academic, business, and entertainment purposes in a timeous fashion. But on the back of a 4G LTE network, Surfline would be expected to deliver even better support for all these groups of persons,” the statement said.
NCR said it has taken note that Surfline has deployed 220 cell sites in close proximity to each other across Accra and Tema, acquired bandwidth from three fibre optics vendor and built a more than US$100million worth of a network in partnership with some of the best industry technology partners.
This, NCR believes, should make the Surfline network robust enough to support and optimize its 4G LTE technology to the benefit of Ghanaians.
“While we welcome Surfline and expect that they will deliver on the promise of better customer experience, we trust that affordability will be its hall mark, particularly at this time when data services are increasingly becoming affordable across the world,” NCR said.
The statement said, NCR is aware Surfline and the two other Broadband Wireless Access (BWA) licensees have up to five years to cover 60% of all district capitals the country.
On that score, “we would also like to urge you to quickly expand to districts in the other regions so the greater majority of Ghanaians would get to benefit from the superior experience 4G LTE promises.
NCR would also like to urge the two other Broadband Wireless Access (BWA) licensees, Blu Telecommunications and Goldkey Telecommunications to rollout before the 18 months deadline, which ends in November 2014, so that Ghanaians would have the benefit of choice.
“We would also like to congratulate the regulator, National Communications Authority for creating the environment for more investors have confidence in the telecoms market. But we would urge that subsequent licensees, if ever, should be limited to coverage for specific communities in the country instead of making it nationwide and piling choices in the capital city,” NCR said.
NCR believes that would help Ghana avoid the situation in other jurisdictions where some players were forces to fold up because of too much competition and its attendant dwindling revenues and non-profitability.

Comments

Popular posts from this blog

PFM Act to guide local government authority borrowing

By: Fred Yaw Sarpong
The bill, Public Financial Management (PFM) Act 921 which has been passed into law by Parliament is to guide public institutions especially the local government authority borrowing. The law was pass on 3rdAugust, 2016
According to the law, local government authority, a public corporation or state-owned enterprise is liable for the debt and other obligations without recourse to Government, unless otherwise explicitly guaranteed by Government in accordance with this Act.
Madam Eva Esselba Mends, the Chief Economic Officer and Group Head of PFM at the Ministry of Finance told the Daily Express that the law involves a lot but it also give instruction to how state institutions can borrow especially with the  local government authority.
She mentioned that there is no specific law in place that gives direction as to what local authority can do when it comes to borrowing by the authority. Other public corporations sometimes borrow with huge amount for their operation but loca…

Vodafone fined a record £4.6 million for IT blunder

A top-up error left pay-as-you-go customers out of pocket and complaints were mishandled
Vodafone has been fined a record £4.6 million by the telecoms watchdog forleaving thousands of customers out of pocket in a disastrous IT blunder.
Ofcom found that the operator mishandled complaints and failed to pay into the accounts of more than 10,000 pay-as-you-go customers when they topped up their credit.
The top-up error, which cost customers £150,000 over 17 months in 2014 and 2015, stemmed from the moving of 28.5 million accounts to a new billing system.Errors in billing data and price plans caused so much protest that it made Vodafone the most complained-about mobile network in Britain.The technical issues were resolved by April 2015 and all accounts are now on the new system, Vodafone said.
Lindsey Fussell, Ofcom’s consumer group director, said:“Vodafone’s failings were serious and unacceptable, and these fines send a clear warning to all telecoms companies.”
The company says that it has ref…

Enterprise Life inaugurates social centre for Kumasi SOS village

By: Fred Yaw Sarpong
Enterprise Life and Sanlam South Africa together with SOS Children’s Villages Ghana have jointly inaugurated a newly constructed social centre at the SOS Children’s Village, Kumasi in the Ashanti region.
The project, valued at GHc485,000.00 forms part of Enterprise Life and Sanlam-South Africa’s corporate social responsibility (CSR) to promote quality education and health for vulnerable children in Ghana.
The newly established social centre provides a suitable multi-purpose facility with a spacious auditorium among others to host different social activities related to child growth and development and will cater for both SOS children and students of the Hermann Gmeiner School.
The centre also offers the beneficiaries the opportunity to freely socialize and participate actively in educational oriented activities such as school concerts, art exhibitions and workshops.
The Executive Director of Enterprise Life, Mrs. Jacqueline Benyi expressed satisfaction that her outf…