By: Fred Yaw Sarpong
The Bank of Ghana (BoG), the regulator of the banking industry will on Friday, December 23, 2016, launch a Contact Centre as part of efforts to improve communication for the public to better understand its work.
With the aim to promote accountability, officers of the Contact Centre will be available to deal with requests, queries and complaints.
“The public understanding of the work that we do at the bank will ultimately help build policy credibility,” says Bernard Otabil, Director of Communications.
According to him, the Contact Centre will be in full operation 24-hours on weekdays, except public holidays.