Vodafone Ghana promises increased value for customers

By: Fred Yaw Sarpong

As part of efforts to empower and confidently connect its customers, Vodafone Ghana will embark on new initiatives to create unique and a more value experience for customers.

“This year promises to be exciting for our customers. We are committed to providing our customers with the best products and services, and a great network experience,” said the Chief Executive Officer (CEO) of Vodafone Ghana, Haris Broumidis.

Speaking to journalists on the objectives of Happy Feet, an initiative by the company to reach out to its customers, Broumidis explained that, “Hearing what our customers think about our products and services is of paramount importance to the future of our business as it helps us develop products and services that meet their changing needs.”

Happy Feet is Vodafone’s field-based customer engagement programme, where the telecoms company reassures its customers of its commitment to offering reliable network, value-driven products and services, and unmatched customer experience.

Over 800 employees were in selected markets in Accra and the various regions, educating customers on their products and services, rewarding customers with Vodafone branded souvenirs, and taking insights about their customers’ changing needs.

The employees also welcomed new subscribers to the network through products such as Red, One Ghana and Welcome Pack, which gives customers unbeatable allowances to call, browse and text.

Despite the stern competition in the telecoms industry in Ghana, Vodafone is poised to increase its market share.

Comments

Shortage of weighing cards hit major hospitals in Accra

By: Fred Yaw Sarpong- Daily Express There is scarcity of Child Health Records Book (weighing cards), in some major public hospitals in the capital, information reaching the Daily Express indicates. Checks by this paper revealed that while some of the hospitals have being encountering the shortage for about a year now, others started experiencing it six months ago. In place of the Child Health Record Book (weighing card), the nursing mothers are given a single card on which information of children are recorded on it. Those hospitals identified are the Korle Bu Teaching Hospital, Korle Bu Polyclinic, Kaneshie Polyclinic, Adabraka Polyclinic and the Ridge Hospital. At the Korle Bu Teaching Hospital, the nursing mothers are given yellow cards in place of the weighing cards. The Public Relations Secretariat at the Korle Bu Teaching Hospital said such information has not come to their notice and for that matter they cannot comment on it. “We do not have some

90 African Journalists entertain by Disney Africa

By: Fred Yaw Sarpong- Daily Express Mauritius Disney Africa welcomed 90 journalists from across Africa to their first ever showcase to media from the continent, at this year’s Multichoice Africa Content Showcase Extravaganza. On Thursday 3 September, guests received a Disney Movie ticket which gained them entry to the special outdoor screening, set under the stars on the lawns of the idyllic Outrigger Beach Resort in Mauritius . After receiving their own Disney picnic basket and blankets, full of delicious treats and filling food, the guests made their way to the seating area, replete with comfortable chairs and loungers. Once the Disney fans were settled, the vast outdoor screen lit up and the evening’s festivities were well under way. A welcome speech by Deirdre King, Head of Marketing for the Walt Disney Company Africa, preceded the screening of two animated shorts. The first, the Academy Award-nominated Get a Horse, featured Disney favourites like Mickey, Minni

ABL launches chibuku super in Bolgatanga

By: Fred Yaw Sarpong sarpong007@gmail.com Accra Brewery Limited (ABL) has officially launched the Chibuku Super drink at Bolgatanga in the Upper East region with the aim of reaching a lot of customers. Mr. Thomas Nii Ponku, Supervisor in charge of Chibuku Super at ABL told Daily Express that the management decided to launch the Chibuku Super drink in the Upper East region because they’ve realized it is similar to a traditional drink in the region. “Chibuku is like a well developed pito, a traditional drink made from fermented millet or sorghum in the Northern part of Ghana. So the idea is to provide them with similar drink,” he added. Mr. Nii Ponku disclosed this when members of the Institute of Finance and Economic Journalists (IFEJ) toured the facility of ABL to acquaint themselves with the expansion project at the factory. He mentioned that after a feasibility study, they realized there is a potential market for the product in the northern part of Ghana

SARPONG'S BLOG

Search This Blog