Skip to main content

Vodafone Ghana promises increased value for customers



By: Fred Yaw Sarpong

As part of efforts to empower and confidently connect its customers, Vodafone Ghana will embark on new initiatives to create unique and a more value experience for customers.
“This year promises to be exciting for our customers. We are committed to providing our customers with the best products and services, and a great network experience,” said the Chief Executive Officer (CEO) of Vodafone Ghana, Haris Broumidis.
Speaking to journalists on the objectives of Happy Feet, an initiative by the company to reach out to its customers, Broumidis explained that, “Hearing what our customers think about our products and services is of paramount importance to the future of our business as it helps us develop products and services that meet their changing needs.”
Happy Feet is Vodafone’s field-based customer engagement programme, where the telecoms company reassures its customers of its commitment to offering reliable network, value-driven products and services, and unmatched customer experience.
Over 800 employees were in selected markets in Accra and the various regions, educating customers on their products and services, rewarding customers with Vodafone branded souvenirs, and taking insights about their customers’ changing needs.
The employees also welcomed new subscribers to the network through products such as Red, One Ghana and Welcome Pack, which gives customers unbeatable allowances to call, browse and text.
Despite the stern competition in the telecoms industry in Ghana, Vodafone is poised to increase its market share.

Comments

Popular posts from this blog

Akuapem-Apirede to promote tourism

By: Fred Yaw Sarpong sarpong007@gmaail.com
The Chiefs and people of Akuapem-Apirede in the Okere Constituency of the Akuapem North Municipality have put in place strategic plans to promote tourist sites in the town.
Apiredehene, Nana Saforo Okoampah III told the Daily Express that their vision is to develop Apirede in a modern way.
“We want to have a modern society and environment. We are doing this on the basis of promoting tourism here,” he added.
According to the Apiredehene, it’s their plan to promote the historic sites and the geographical location of the community.
Apirede is one of the 17 towns that forms the Akuapem State and historically, it used to house the armours of the Akuapem State. The community is part of the Nifa division of Akuapem.
He stated that one of those things was called ‘Odosu’ (the war god for Okuapemhene). “The Chief Executioner in those days for Akuapem also came from Apirede and items that he used were also kept here,” he stated.
“These are a lot of things …

Ghana to benefit from oil spill fund

By: Fred Yaw Sarpong

Ghana as crude oil importing country will benefit from the International Oil Pollution Corporation Fund if the country witnesses oil spill at its ocean.

“The fund is a global fund and it’s meant for the countries that import crude oil. The fund is voluntary but Ghana through the Tema Oil Refinery (TOR) contributes annually on behalf of Ghana,” Mr. Kojo Agbenor Efunam, the Deputy Director in charge of oil and gas at the Environmental Protection Agency (EPA) told the Daily Express.

He explained that the fund is mostly for crude oil importing countries but not those into production and exportation.

Mr. Efunam further explained that once Ghana is part of the fund, anytime there is an oil spill involving an oil tanker on the seas of Ghana, the country can apply for the fund to solve any problem resulting from the spillage.

“If the incident does not involve a tanker the country does not benefit. But if the incident involves a tanker the country applies for the fund,” he ment…

PFM Act to guide local government authority borrowing

By: Fred Yaw Sarpong
The bill, Public Financial Management (PFM) Act 921 which has been passed into law by Parliament is to guide public institutions especially the local government authority borrowing. The law was pass on 3rdAugust, 2016
According to the law, local government authority, a public corporation or state-owned enterprise is liable for the debt and other obligations without recourse to Government, unless otherwise explicitly guaranteed by Government in accordance with this Act.
Madam Eva Esselba Mends, the Chief Economic Officer and Group Head of PFM at the Ministry of Finance told the Daily Express that the law involves a lot but it also give instruction to how state institutions can borrow especially with the  local government authority.
She mentioned that there is no specific law in place that gives direction as to what local authority can do when it comes to borrowing by the authority. Other public corporations sometimes borrow with huge amount for their operation but loca…