By: Mathias Amoah- Daily Express
Vivo
Energy Ghana, the company that distributes and markets Shell branded fuels and
lubricants has organised a capacity building workshop for over 75 oil
specialists and lube bay attendants to enable them carry out their duties
efficiently.
Participants
for the workshop were selected from various Shell service stations from the
Southern sector including Accra, Volta, Koforidua and Takoradi.
The
one-day training was developed to equip lube bay attendants in product
knowledge and upgrade the expertise of oil specialists.
The
content of the training included lubrication, lubricant product knowledge,
merchandising, stock management and customer service.
The
Retail Lubricants Category Manager for Vivo Energy Ghana,
Mr. Emmanuel Ocran said:“The changing needs and growing awareness of motorists
about their vehicles were some of the reasons we decided to run the capacity
building workshop for our lube bay attendants and oil specialists.”
“Customers
have become aware of the needs of their vehicles and will go the extra mile to
ensure proper maintenance. Vivo Energy Ghana constantly trains its forefront staff
on modern trends in oil changing to meet the growing needs of motorists, and
provide the best possible service,” Mr. Ocran added.
Mr.
Ocran said that Shell’s range of high-quality lubricants are well-tailored to
meet the requirements for high-end, middle and lower tier vehicles. Over 40
scientists in Shell laboratories across the world, work to deliver the very
best in engine oils to ensure customers get value for the money when they use
Shell lubricants.
The
lube bay attendants and oil specialists from the Northern sector will also be
trained.
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