By
Fred Sarpong
The
Managing Director of Guinness Ghana Breweries Limited (GGBL), Peter Ndegwa has
said that shareholders are very important to businesses and they must be handled
with care.
According
to him the success of every business and its development depends on those who
invest their money in the business.
The
GGBL MD was delivering a speech at the Chartered Institute of Marketing, Ghana
an Evening with Peter Ndegwa in Accra last week. The topic was: ‘Corporate and
Marketing Challenges: the Mindset of the Strategist.’
He
stated that businesses exist to meet shareholder expectations and shareholders
are concerned about three main issues. The issues are higher returns, rapid growth and lower risk. He explained that shareholders value investments with sustained
high returns; arising from rapid and continued growth in the business; and within
acceptable and appropriate limits of risk and uncertainty.
He
said marketing strategy is fundamental in determining the future direction of a
business and plays a major role in the long-term strategy as well as value
creation.
‘Identifying consumer needs and satisfying these at a profit in order
to create a sustainable business is a key role of marketing in today’s
corporate world,’ said Ndegwa.
He told the participants, who numbered about 300
that, creating
brands that have personalities that connect with deep consumer motivations
enables businesses to charge a premium.
He mentioned that corporate challenges include operating
environment, macroeconomics & sector issues, talent, technology changes,
regulation/government policy, and fiscal policy while marketing challenges are made up of competition,
route to consumer, technology (e.g. digital, mobile), making innovation work;
execution, value creation/growth, brand building – recruitment/keeping the core
relevant.
‘More
and more marketers must utilize the 4 P’s (Product, Price, Place and
Promotion), leveraging on each especially price to create value. Value creation
entails three components, and these are growth, returns and risk. With these
marketers tend to over index growth (optimistic), over estimate returns
(understate costs), and under estimate risks,’ said Ndegwa, adding that this
leads to challenges in fully exploiting innovations and difficulties in making
brand plans work.
He
said marketers must adopt the entrepreneurship skills to make their businesses
grow. ‘The best brands were created by entrepreneurs not marketers e.g. Johnnie
Walker,’ said Ndegwa.
He
mentioned that entrepreneurs stay true to their brands and protect their
reputation at all costs. They take risks, invest in their businesses and are
forward looking. ‘Marketers need to start treating brands as businesses and go
back to the fundamentals of running a business,’ he urges marketers.
The
National Vice President of CIMG, Kojo Mattah also called on markers to improve
on their strategies to remain in businesses.
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