Skip to main content

Smartphones killing Internet Cafes in Ghana

The use of smartphones among Ghanaians is killing the operations of Internet Cafes in the country, according to the National Communication Authority (NCA).

The regulator of the telecom industry says gradually, internet cafes are reducing in number due to the usage of smartphones by majority of Ghanaians. PaaRock Vanpercy, the Director General of NCA disclosed this at a media workshop in Accra last week. According to him, data penetration is currently about 37%, which indicate an improvement.

Previously, Ghana had a data penetration of 5%. “Thankfully due to the advent of smartphones, which has allowed more Ghanaians hooking on the internet by the use of their smart phones,” he added. Mr. Vanpercy stated that the number of Internet Cafes in Ghana dropped from 35% in 2011 to 20% in 2012, adding that this was a result of many people using smartphones which enable them access to the internet on it.

However, Accra has the majority of the cafes, compared to the few ones in other cities across the country.
Recently, mobile operators are making impact in delivering data services to their customers.

With the advent of cheap mobile phones and mobile data plans, it comes as no surprise that mobile phones are pushing cyber cafes out of business.

Data services are available to many Ghanaians who use smartphones because of third generation (3G) services in Ghana from the mobile phone operators. Of the 37% data penetration for Ghana as of May this year, Mobile Telecommunication Network (MTN) leads with 63%, Tigo 14%, Vodafone 11%, Airtel 8%, Glo 3% and Expresso with 1%.

However, according to Theodore E. K. Agborli, the Marketing Manager at Busy Internet, the largest Internet Café in Ghana, their operation is going well, even though the number of users who patronize their services have gone down at about 5% progressively. “About 99% of our customers are still coming here and we doing well,” said Agborli.

He noted that what they have observed is the fact that most of their clients use their service for research, printing from the net, filling embassy documents, among others.

Joseph Asante, Caretaker at the Sharpnet Internet café at Osu also said that their customer base has not reduced that much. Even though he refused to mention any figure, he explained that they normally get customers during particular periods of the day. “We cannot get a full house always,” he added.
Story by Yaw Sarpong

Comments

Popular posts from this blog

PFM Act to guide local government authority borrowing

By: Fred Yaw Sarpong
The bill, Public Financial Management (PFM) Act 921 which has been passed into law by Parliament is to guide public institutions especially the local government authority borrowing. The law was pass on 3rdAugust, 2016
According to the law, local government authority, a public corporation or state-owned enterprise is liable for the debt and other obligations without recourse to Government, unless otherwise explicitly guaranteed by Government in accordance with this Act.
Madam Eva Esselba Mends, the Chief Economic Officer and Group Head of PFM at the Ministry of Finance told the Daily Express that the law involves a lot but it also give instruction to how state institutions can borrow especially with the  local government authority.
She mentioned that there is no specific law in place that gives direction as to what local authority can do when it comes to borrowing by the authority. Other public corporations sometimes borrow with huge amount for their operation but loca…

Vodafone fined a record £4.6 million for IT blunder

A top-up error left pay-as-you-go customers out of pocket and complaints were mishandled
Vodafone has been fined a record £4.6 million by the telecoms watchdog forleaving thousands of customers out of pocket in a disastrous IT blunder.
Ofcom found that the operator mishandled complaints and failed to pay into the accounts of more than 10,000 pay-as-you-go customers when they topped up their credit.
The top-up error, which cost customers £150,000 over 17 months in 2014 and 2015, stemmed from the moving of 28.5 million accounts to a new billing system.Errors in billing data and price plans caused so much protest that it made Vodafone the most complained-about mobile network in Britain.The technical issues were resolved by April 2015 and all accounts are now on the new system, Vodafone said.
Lindsey Fussell, Ofcom’s consumer group director, said:“Vodafone’s failings were serious and unacceptable, and these fines send a clear warning to all telecoms companies.”
The company says that it has ref…

Enterprise Life inaugurates social centre for Kumasi SOS village

By: Fred Yaw Sarpong
Enterprise Life and Sanlam South Africa together with SOS Children’s Villages Ghana have jointly inaugurated a newly constructed social centre at the SOS Children’s Village, Kumasi in the Ashanti region.
The project, valued at GHc485,000.00 forms part of Enterprise Life and Sanlam-South Africa’s corporate social responsibility (CSR) to promote quality education and health for vulnerable children in Ghana.
The newly established social centre provides a suitable multi-purpose facility with a spacious auditorium among others to host different social activities related to child growth and development and will cater for both SOS children and students of the Hermann Gmeiner School.
The centre also offers the beneficiaries the opportunity to freely socialize and participate actively in educational oriented activities such as school concerts, art exhibitions and workshops.
The Executive Director of Enterprise Life, Mrs. Jacqueline Benyi expressed satisfaction that her outf…