Skip to main content

Consumers of power deserve timely and accurate info - President Mahama

President John Mahama has said that consumers of electricity in the country deserve timely and accurate information, not only on and about load management schedules, but also when faults occur or whenever there is the need to take off power urgently.

The President was worry why power distributors could fail to give information about load management schedules and faults to consumers.

He indicated that with several channels to deliver information to consumers, power distribution companies cannot be excused for their failure to communicate with it clients in real time about any challenges that occurred.

The President said this when he delivered a message to Ghanaian workforce at the independence square during the May Day celebration. The celebration was under the theme ‘‘Addressing the energy crisis-the role of Organised Labour.’’
Despite the power crises the nation is going through, the President said ‘‘we are going through some serious times, being worsened by a seemingly ineffective application by the load management process. I kept receiving numerous complaints from ordinary Ghanaians of haven been without power for between 48 and 72 hours instead of the 24 hours advertised.’’

He urged the electricity distribution companies in this time of crisis to fully deploy their customer service capacities to be able to respond customer concerns in a timely fashion.

President Mahama urged workers in the power sector to shun their business-as-usual approach to work, and embrace the increasing and legitimate demand for better customer services.

On the part of consumers, the President said observing security lights of shops and offices and even streetlights still on during the daytime is a problem. It is sad to see all these lights on from weekends or holidays till the next regular working day.

‘‘Coming to your role in addressing the energy crisis, one of the roles you can play is to become the vanguards and bulwarks of Power Conservation wherever you find yourself,’’ he urged all Ghanaians.

He called on Ghanaian workforce to form Power Conservation Teams (PCTs) at work places and homes to educate, create awareness and ensure compliance with basic power conservation techniques.

President Mahama said it is his expectation that these Power Conservation Teams working hand in hand with key stakeholders will bring an end to wasteful practices, which consume power unjustifiably.
‘‘Another role I expect organized labour to play is to support government when we commence the remaining power sector reforms in the cause of this year. The reforms will involve change. And as we all know change can sometimes be uncomfortable. And yet if we are to maintain a sustainable power sector we must carry through reforms,’’ he stated.



Popular posts from this blog

PFM Act to guide local government authority borrowing

By: Fred Yaw Sarpong
The bill, Public Financial Management (PFM) Act 921 which has been passed into law by Parliament is to guide public institutions especially the local government authority borrowing. The law was pass on 3rdAugust, 2016
According to the law, local government authority, a public corporation or state-owned enterprise is liable for the debt and other obligations without recourse to Government, unless otherwise explicitly guaranteed by Government in accordance with this Act.
Madam Eva Esselba Mends, the Chief Economic Officer and Group Head of PFM at the Ministry of Finance told the Daily Express that the law involves a lot but it also give instruction to how state institutions can borrow especially with the  local government authority.
She mentioned that there is no specific law in place that gives direction as to what local authority can do when it comes to borrowing by the authority. Other public corporations sometimes borrow with huge amount for their operation but loca…

Vodafone fined a record £4.6 million for IT blunder

A top-up error left pay-as-you-go customers out of pocket and complaints were mishandled
Vodafone has been fined a record £4.6 million by the telecoms watchdog forleaving thousands of customers out of pocket in a disastrous IT blunder.
Ofcom found that the operator mishandled complaints and failed to pay into the accounts of more than 10,000 pay-as-you-go customers when they topped up their credit.
The top-up error, which cost customers £150,000 over 17 months in 2014 and 2015, stemmed from the moving of 28.5 million accounts to a new billing system.Errors in billing data and price plans caused so much protest that it made Vodafone the most complained-about mobile network in Britain.The technical issues were resolved by April 2015 and all accounts are now on the new system, Vodafone said.
Lindsey Fussell, Ofcom’s consumer group director, said:“Vodafone’s failings were serious and unacceptable, and these fines send a clear warning to all telecoms companies.”
The company says that it has ref…

Enterprise Life inaugurates social centre for Kumasi SOS village

By: Fred Yaw Sarpong
Enterprise Life and Sanlam South Africa together with SOS Children’s Villages Ghana have jointly inaugurated a newly constructed social centre at the SOS Children’s Village, Kumasi in the Ashanti region.
The project, valued at GHc485,000.00 forms part of Enterprise Life and Sanlam-South Africa’s corporate social responsibility (CSR) to promote quality education and health for vulnerable children in Ghana.
The newly established social centre provides a suitable multi-purpose facility with a spacious auditorium among others to host different social activities related to child growth and development and will cater for both SOS children and students of the Hermann Gmeiner School.
The centre also offers the beneficiaries the opportunity to freely socialize and participate actively in educational oriented activities such as school concerts, art exhibitions and workshops.
The Executive Director of Enterprise Life, Mrs. Jacqueline Benyi expressed satisfaction that her outf…