Story by: Fred Yaw Sarpong
United Bank for Africa (UBA) has officially launched remittances office in some of it branches in Accra, with the hope to make it available in all UBA branches across the country.
The initiative is to decongest the banking halls nationwide with queue less alternative in which recipients of money transfers from the Diaspora will forever enjoy stress free, safe and fastest transfer transaction in less than five minutes.
In a statement issued by the Corporate Communications Department of the bank and copied Daily Express stated that, currently the REDSHOP services are available in UBA branches at Spintex, Madina and Abossey Okai.
The model of the REDSHOP in these selected localities was based on closeness to the ideal target market of receivers, visibility at street level and visit areas.
The service REDSHOP is designed to operate as a separate from UBA banking hall activities with solely remittances responsibility for recipients of Moneygram, Western Union and Africash transfers from abroad.
‘Before the end of the year more REDSHOPS are expected to be available in other region of Ghana,’ the statement noted.
This service (REDSHOP) is safe, quick and stress free mode of receiving remittances in less than five minutes at UBA branches.
The UBA REDSHOP is an innovative transfer service with the aim to alleviate the congestion, stress and frustration recipients of remittance go through daily to receive money from relatives and friends from abroad as well as provide an unmatched and dedicated service to the recipients of foreign inflows.
The REDSHOP is expected to provide prompt, reliable and fast payment in not more than 5 minutes; convenient, queue less and serene environment for transactions; and unquestionable Customer Satisfaction devoid of setbacks.
UBA Ghana is the first bank in the country to introduce this service to clients in the banking sector.
This paper learnt that the bank’s superior IT Infrastructure enables it to offer the most convenient platform for payment of remittances.
The UBA Platform is highly automated with efficient transaction solutions. This efficient platform is devoid of any manual manipulation and it enables the system to perform all sorts of validation checks to ensure that both the sender and receiver of the remittance are saved from third party fraud.