Story by: Fred Yaw Sarpong
United Bank for Africa (UBA) has officially launched
remittances office in some of it branches in Accra, with the hope to make it
available in all UBA branches across the country.
The initiative is to decongest
the banking halls nationwide with queue less alternative in which recipients of
money transfers from the Diaspora will forever enjoy stress free, safe and
fastest transfer transaction in less than five minutes.
In a statement issued by the
Corporate Communications Department of the bank and copied Daily Express stated
that, currently the REDSHOP services are available in UBA branches at Spintex,
Madina and Abossey Okai.
The model of the REDSHOP in these
selected localities was based on closeness to the ideal target market of
receivers, visibility at street level and visit areas.
The service REDSHOP is designed
to operate as a separate from UBA banking hall activities with solely
remittances responsibility for recipients of Moneygram, Western Union and
Africash transfers from abroad.
‘Before the end of the year
more REDSHOPS are expected to be available in other region of Ghana,’ the
statement noted.
This service (REDSHOP) is safe,
quick and stress free mode of receiving remittances in less than five minutes
at UBA branches.
The UBA REDSHOP is an
innovative transfer service with the aim to alleviate the congestion, stress
and frustration recipients of remittance go through daily to receive money from
relatives and friends from abroad as well as provide an unmatched and dedicated
service to the recipients of foreign inflows.
The REDSHOP is expected to provide
prompt, reliable and fast payment in not more than 5 minutes; convenient, queue
less and serene environment for transactions; and unquestionable Customer
Satisfaction devoid of setbacks.
UBA Ghana is the first bank in
the country to introduce this service to clients in the banking sector.
This paper learnt that the
bank’s superior IT Infrastructure enables it to offer the most convenient
platform for payment of remittances.
The UBA Platform is highly
automated with efficient transaction solutions. This efficient platform is
devoid of any manual manipulation and it enables the system to perform all
sorts of validation checks to ensure that both the sender and receiver of the
remittance are saved from third party fraud.
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